Terms of Service.

Effective Date: 31/08/2025 Company: Self Delivery LTD Registered Address: 86-90, Paul Street, London, EC2A 4NE Contact: sales@selfdeliveryltd.com or 07492383691

By using the services provided by Self Delivery Ltd (“we”, “our”, “us”), you (“you”, “user”, “customer”) agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, you must not use our services.

1. Services

Self Delivery Ltd provides delivery services, including but not limited to parcel collection, transportation, and delivery (“Services”). We reserve the right to modify, suspend, or discontinue Services at any time without notice.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to use our Services. By using our Services, you confirm that you meet these requirements.

3. User Obligations

By using our Services, you agree to:

  • Provide accurate, current, and complete information.

  • Ensure that items sent comply with all applicable laws, regulations, and safety standards.

  • Not send prohibited items (e.g., hazardous materials, illegal substances, or items violating intellectual property rights).

  • Cooperate with Self Delivery Ltd regarding scheduling, delivery instructions, and resolving delivery issues.

4. Payment

  • All prices for Services are as listed at the time of booking.

  • Payment must be made in full before the delivery is completed unless otherwise agreed.

  • Self Delivery Ltd reserves the right to change prices at any time; changes will not affect bookings already confirmed.

5. Cancellation and Refunds

  • Cancellations must be made at least [insert hours/days] before the scheduled delivery.

  • Refunds for cancellations will be processed in accordance with our Refund Policy.

  • Self Delivery Ltd reserves the right to refuse refunds in cases of breach of these Terms or misuse of Services.

6. Liability

  • Self Delivery Ltd will take reasonable care in handling and delivering items but cannot be held responsible for loss, damage, or delay beyond our reasonable control.

  • Liability for loss or damage will be limited to the declared value of the item or as required by law.

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our Services.

7. Intellectual Property

  • All content, logos, and materials on our website or communications are the property of Self Delivery Ltd.

  • You may not copy, reproduce, or use our intellectual property without prior written consent.

8. Privacy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our privacy practices.

9. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of [insert jurisdiction, e.g., England & Wales].

  • Any disputes will be resolved through negotiation in good faith. If unresolved, disputes may be referred to mediation or the courts of [insert jurisdiction].

10. Changes to Terms

Self Delivery Ltd reserves the right to update these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our Services constitutes acceptance of the revised Terms.

11. Contact Information

If you have questions about these Terms, please contact:
Self Delivery LTD
Email: sales@selfdeliveryltd.com
Phone: 07492383691
Address: