Effective Date: 31/08/2025
Company: Self Delivery LTD
Registered Address: 86-90, Paul Street, London, EC2A 4NE
Contact: sales@selfdeliveryltd.com or 07492383691

Self Delivery LTD (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, email address, phone number, delivery addresses, and payment information.

b. Usage Information:

• Details about how you use our services, including delivery history, service preferences, and website usage data.

c. Device and Technical Information:

• IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use your personal information to:

• Provide, manage, and improve our delivery services.

• Process payments and bookings.

• Communicate important updates, promotions, or service changes.

• Comply with legal obligations and prevent fraud.

• Analyse service usage to enhance customer experience.

3. Legal Basis for Processing (if applicable – GDPR)

We process personal data only when we have a lawful basis, including:

• Performance of a contract (e.g., delivering parcels you book).

• Legal obligations (e.g., tax or regulatory compliance).

• Legitimate interests (e.g., improving our services).

• Consent (e.g., subscribing to marketing communications).

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers who assist us in delivering services (e.g., payment processors, courier partners).

• Legal authorities if required by law or to protect our rights.

• Business transfers in case of mergers, acquisitions, or asset sales.

5. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you.

• Correct or update your information.

• Request deletion of your personal data.

• Object to or restrict processing of your data.

• Withdraw consent for marketing communications.

To exercise these rights, contact us at [Insert Email].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about your privacy, please contact:

Self Delivery Ltd
Email: sales@selfdeliveryltd.com
Phone: 07492383691
Address: